Last updated April 18, 2022

This Privacy Policy is aimed to inform you (“You”) as a user of Mia Fem (“Application”, “App”, “Service”) about the information that Funplex Limited (“we”, “us”, “our”) having registered office at Karaiskaki 13, 3032, Limassol, Cyprus, as the Application developer, collects, how that information may be used, with whom it may be shared, and Your options about such use and disclosure. This Privacy Policy is incorporated into, and is subject to, the Application’s Terms of Use.

By choosing to use our Service You:

• (I) agree to the collection and use of information in relation to this Privacy Policy;
• (II) warrant and guarantee that You are over 16 years of age (or are a parent or guardian with such authority to agree to this Privacy Policy for the benefit of an individual under 16 years of age). Please do not use the Application or access the services provided by it if You do not agree to this Privacy Policy.

What kind of information do we collect?

We may collect information that can identify You, such as Your name and email address (“Personal Information”), and other information that does not directly identify You, as listed below.

Information You provide

• Contact information You provide:

  - first name;

  - email address;

  - gender;

  - year of birth;

  - password.

  We may collect and store the above-mentioned information when You register and use the Service or provide it to us in some other manner, for example by corresponding with us (by email or chat, for instance) when You report a problem with the Service or when You subscribe to any of our services, or when You search for a service;

• Personally identifiable information You may or may not provide:

  - menstrual cycles dates;

  - symptoms related to menstrual cycle;

  - information about health and activities (sleep, mood, diseases, sex, steps etc.);

  - body measurements, which may include information about personal health issues You provide, including information about Your physical states.

Note: Information about a third party

• When You provide us with information about a third party, You must have the consent of that third party before providing us with that information. By providing us with information regarding a third party You warrant that You have their permission to provide that information to us.

Information collected automatically

• Device information:

  - may include information specific to Your mobile device (e.g., OS Version, hardware model, unique device identifier, mobile network information);

  - information about Your logging in, use of features, functions, or notifications on the device.

• Usage information: information about the use of the App, such as frequency of use, engagement with particular features, which areas of the app user visits and common use patterns.
• Location: IP address, time zone, mobile service provider.

• Cookies. A cookie is a small amount of data stored on Your device used as an anonymous unique identifier. Please note that cookies commonly do not contain personal information. This Service does not use these cookies explicitly.

What do we collect this information for?

• enhancing Your user experience on our Service by operating, maintaining, and providing You with all of the content and features of the Services;
• managing Your account and providing You with customer support. We may use Your Personal Information to respond to Your requests for technical support, Service information or to any other communication You initiate (“customer support purposes”);
• performing research and analysis about Your use of, or interest in, our products, services or content (“analytics purposes”);
• communicating with You via email, push notifications, reminders and/or through other digital methods about products or services that may be of interest to You either from us or other third parties. You can opt out of receiving push notifications by changing the settings on Your device;
• detecting and resolving any fraud or other illegal or undesirable user behavior;
• taking other legally-required actions.

With whom and what do we share this information for and how may we disclose it

I. Service Providers

We may share Your Personal Information with third parties that perform certain services on our behalf, such as our authorized service providers or analytics providers. In general, the third-party providers engaged by us will only collect, use and disclose Your information to the extent necessary to allow them to perform the services they provide to us, e.g. facilitating our Service and analyzing how our Service is used.

Hereunder You can find a list of main third parties - service providers with whom we may share Your Personal Information as described above, along with links to such service providers privacy policies, which we recommend You read:

1) Amazon Web Services

We use Amazon Web Services (“AWS”), which is a hosting and backend service provided by Amazon, for personal data hosting and enabling our Application to operate and be distributed to its Users.

You can learn more about the Amazon Privacy Policy here: AWS Privacy Notice and AWS Data Privacy FAQ.

2) Firebase Crashlytics

Firebase Crashlytics is a Google-powered service, which allows us to track application performance, i.e. we can discover the causes and severity of crashes in our App.

In order to provide the services, Crashlytics collects your device-related and App-interaction data, such as the timestamp of when the crash occurred, technical characteristics of particular crash etc.

Please review Privacy and Security in Firebase as well as Crashlytics and App Distribution Data Processing and Security Terms to learn more about data collection related to Crashlytics.

We recommend that You read privacy policies of Service Providers so You can understand the manner in which Your Personal Information will be handled by these providers.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for Your purchase-related transactions. For these providers, we recommend that You read their privacy policies so You can understand the manner in which Your Personal Information will be handled by these providers. For example, Apple and Google may be two such third-party companies that provide payments and they can be contacted through their websites: https://www.apple.com and https://play.google.com.

II. Law enforcement agencies and other public authorities

We may use and disclose Your information to enforce our Terms of Use, to protect our rights, privacy, safety, or property, and/or that of our affiliates, You or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided for by law.

III. Third parties as part of a merger or acquisition

As we develop our business, we may buy or sell assets or business offerings. Information on customers is generally one of the transferred business assets in these types of transactions. We may also share such information with any affiliated entity (e.g. parent company or subsidiary) and may transfer such information in the course of a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

International Data Transfers

Please note that our business is global, so when You provide Personal Information through our Service, the information may be sent to servers located in different countries around the world.

If You reside in the European Economic Area, please note that we take all adequate security measures to provide suitable safeguards due to data transfer to third countries. Our sub-processors located in such countries are also bound by respective data transfer agreements between them and us to provide all available legal security measures in regard to data privacy. Should You have questions concerning data transfer to third countries please contact us at contact@mia.health. Subject to applicable law, we may charge for this service and will respond to reasonable requests as soon as practicable, and in any event, within the time limits prescribed by law.

HOW YOU CAN ACCESS YOUR INFORMATION

You can do the following actions in the App section “Legal” directly:

• delete Your data;
• export Your data.

If You would like to update or correct any information that You have provided to us through Your use of the Service, You may use the Service to do so. If You need help with rectification of data You think is inaccurate, please contact us via email at contact@mia.health.

You may also change certain Personal Information in Your account by going to the “Settings” menu and editing Your account or sending an email request to us at contact@mia.health.

You can make a request to erase Your Personal Information through the ‘Settings’ menu of this Application. Please note that it may affect the Services provided, and You will not be able to use the full scope of the Services. When we delete any information, it will be deleted from the active database, but it may remain in our archives. Should You require the deletion of such personal information from our archives, please contact us at contact@mia.health. Please note that we may be required to keep such information in our archives and not delete it (or to keep this information for a certain time, in which case we will comply with Your deletion request only after we have fulfilled such requirements). Please also note that the erasing of Your Personal Information does not mean the automatic cancellation of Your subscription or refund of Your payments.

You can make a request to receive the Personal Information related to You through the ‘Settings’ menu of this Application. Should You make such a request, You will be required to provide us with an email address, which we would be able to send Your Personal Information to. Please note that You confirm and guarantee that the email address You provide to us in order to receive Your Personal Information shall belong to You and You shall be solely responsible for its correctness and validity and therefore we shall not in any case be liable for any breach of Your Personal Information due to sending it to that email address.

If You think that the Personal Information related to You is inaccurate but You can’t rectify it as described above, You may contact us at contact@mia.health to restrict the processing of such data for the period of time we need to verify the accuracy of the Personal Information, which we will inform You of.

You can stop all collection of information by the Application by uninstalling the Application from Your mobile device. You may use the standard uninstall processes as may be available as part of Your mobile device or via the Application marketplace or network.

How We Secure Your Information

Security is our highest priority. Our App has been designed with Your security and privacy in mind.

• We protect the security of Your information by using encryption protocols and software;
• We aggregate all Your information;
• We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of Your information;
• We employ Your information systematic backups, which are intended to reduce the risk from disk crashes and errors, such as accidental information deletion.

While we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we make all reasonable efforts to prevent it. However, You should bear in mind that submission of information over the Internet is never entirely secure.

Children's Privacy

This Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we discover that a child under 16 has provided us with Personal Information, we shall take steps to delete such information and terminate the child’s account. If You are a parent or guardian and You are aware that Your child has provided us with Personal Information, please contact us so that we will be able to take the necessary actions.

Retention

We will retain Your information for as long as the Application is installed on Your mobile device or as needed to provide You with our Service. If You remove the Application, we will remove Your information and use copies of Your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, You are advised to check our Service occasionally to inform Yourself of any changes. We will notify You of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page. Your continued use of the Application after changes have been posted to the Privacy Policy will constitute Your acceptance of such changes.

Contact Us

Please submit any questions, concerns or comments You have about this Privacy Policy or any requests concerning Your Personal Information via email to contact@mia.health.